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ACEF Sud-Ouest de Montreal

The Association coopérative d’économie familiale (ACEF) du Sud-ˇOuest de Montréal is a consumer association that helps people with budget, debt and consumer rights issues.

Job title: Receptionist

Job Description

Under the coordination responsibility, the work of the receptionist will be divided between the telephone reception with people in problematic financial situation (60%) and the administrative tasks (40%). The percentage is an average and can vary according to the requests and needs.

The tasks are:

. Ensure the reception and respond to requests for information from people living in problematic financial and consumption situations;

. Evaluate requests to direct calls to appropriate services internally or externally;

. Manage appointments calendars and activity registrations;

. Make data entry and any administrative work in support of activities;

. Participate in team and planning meetings;

. Do research on general issues;

. Participate and provide support in the organization of special events.

The professional skills:

. DEP or DEC in a field related to employment or equivalent work experience;

. Control of office software (Word and Excel);

. Good knowledge of French (spoken and written) and English (spoken);

. Basic knowledge of community organizations and popular education;

The profile:

. Good listening;

. Good stress management;

. Relational skills with people in emergency situations;

. Diplomacy;

. Good time management;

. Good ability to multitask

. Team spirit;

. Excellent organization;

. Punctuality and rigor;

. Autonomy and resourcefulness.

Working conditions

28 hours / week (Monday to Thursday from 9 am to 5 pm)

Hourly rate: $ 21.90 to $ 27.37 (base salary according to experience)

Entry into office: September 2019

Please send, by September 8, 2019, your resume along with a letter stating how your application meets the requirements of the position.

Address: ACEF du Sud-ˇOuest de Montréal

6734, boul. Monk, Montréal, Qc H4E 3J1

Télécopieur : 514-ˇ362-ˇ0660


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